Ordering
How do I place an order?
Once, you have decided on the product(s) that you want to order, use the Quantity tool to select the quantity of items that you would like to purchase, then click the Add to Cart button.
Continue shopping in this manner until you have completed your order. When you are ready to checkout, click the Cart button in the upper right-hand corner of the page.
You will be asked to either register (for new users) or log in to your account (for existing users). You may also choose 'Checkout as Guest.' The Induspa Checkout page will prompt you for additional information (e.g., shipping address and billing information).
After entering your information as needed, click Place Order. If you see a Thank You for Your Order page, your order was successful.
Most orders will ship within 1 business day. If you have any questions or issues during the ordering process, don't hesitate to contact us at 099.999.9999.
How long does it take to process an order?
We do our very best to process and deliver orders as quickly as possible. Induspa's stocked items will usually ship within 1 business day. Depending on your location, you should receive these items within 3 to 7 business days. However, processing and delivery timeframes can vary significantly depending on the product.
For guaranteed delivery of items that are needed urgently, we strongly encourage you to consider expedited shipping options, which are available on many of our products. If you have any questions about processing time and/or expected delivery timeframes for your order, please don't hesitate to contact us at 099.999.9999.
How can I cancel my order?
To cancel an order that has already been placed, please reach out to our customer service team directly at 099.999.9998. We’re available Monday through Friday from 6am to 9pm CT and Saturdays from 7am to 5pm CT.
What happens if the quote is expired, voided, or processed?
Available items from expired, voided, or processed quotes can still be purchased, but the cost will reflect current pricing. Discontinued items cannot be purchased.
If the prices of items in your quoted order have gone down, the price of your order will reflect the new, lower price.
If the prices of items in your quoted order have increased, we will honor the (lower) quoted price as long as the quote is not expired, voided, or previously processed and the product is still available for purchase.